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      A Former User last edited by

      http://onlinelibrary.wiley.com/doi/10.1111/j.1467-9566.2007.01027.x/epdf

      Graham P Martin

      "strengthened accountability to local communities; a health service that responds to

      patients and carers; and a sense
      of ownership and trust’

      ...

      What emerges is
      a conception of the involved member of
      the public as filling a mediating

      role of the kind identified in certain other
      areas of
      contemporary social policy in economically

      developed countries (Petersen
      1997, Schofield 2002, Green 2005): lay
      individuals whose

      disposition and social location provide particularly
      acute insights to government.
      Such

      insights make knowable the vagaries of the
      wider population which involved individuals

      articulate through typicality,
      commonality or communicative skill, and help to ensure the

      appropriateness
      and efficacy of
      public services to that
      population. They are almost, perhaps,

      ‘experts
      in laity’. ...

      Particular
      members of the public
      – archetypically ‘active’ citizens,

      with productive subjective
      qualities varying from
      willingness to rationality to knowledge of

      their peers – seem to be cast in new interpretations
      of these crucial mediating roles
      of

      governmentality. They bring together
      experience, representativeness and knowledge
      in new

      configurations
      as considered above, which
      help to make knowable
      the wills and whims of

      the governed
      to governmental
      power:
      the crucial input upon which
      a modernised welfare

      state, fashioned around
      the idea of a fundamentally
      changed, reflexive
      society, rests for
      its

      success. What we see,
      moreover, in
      the British policy context,
      is the way in which
      it is not

      just the background
      and features
      of these individuals, but
      their labour, too, which
      is crucial

      in this process
      of illumination."

      --

      Annette McKinnon

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