PT Job as Patient Partner with CFHI - CPSI - Mar 2021 to Mar 2022

Term:

1 Permanent, part-time (2.5 days per week)
1 Temporary, part time (2.5 days a week). Contract from March 2021 to end of March 2022.

Reports to: Director, Patient and Citizen Engagement for Improvement

Location: Our office is located in Ottawa, Ontario, however the successful incumbent can work remotely and will be expected to travel as required. Note that all staff are currently working from home and no travel is permitted. We are continually reassessing during the pandemic.

How to apply: NOTE: In your application, please indicate if you are applying for the contract role, permanent role, or both.

Are you passionate about improving health and healthcare? Are you a recognized champion of patient engagement and partnership? Do you want to bring your wide-ranging experience as a patient partner[1] to support the ongoing capacity development of CFHI & CPSI[2] staff and other patient partners working together within CFHI & CPSI to design and deliver programs and activities? Are you excited by being able to think outside the box? If you love to learn from and collaborate with others, consider joining CFHI & CPSI, a federally funded, not-for-profit organization, that works to improve the quality and safety of Canada’s healthcare systems with and form ore people across Canada.

CFHI & CPSI is seeking two Patient Partners to complement its existing team of dynamic staff and network of partners. Working collaboratively with the Patient Partnerships and Engagement team and others across CFHI & CPSI, the Patient Partner will act as a key team member to advise, mentor and coach staff and other patient partners to embed meaningful and consistent engagement practices across the organization and within our programs of work. Using their extensive first-hand experience and expertise as a patient partner involved across the health system, the Patient Partner will work in collaboration to curate, adapt and/or develop processes and resources that put CFHI & CPSI’s guiding principles for engagement into action to ensure collectively we are ‘walking the talk’ of meaningful engagement in all that we do.

Be a part of an exciting team.

The **Patient Partner**will bring their experience and expertise as a patient partner across the health system. As a Patient Partner, you will:

Work collaboratively to develop and embed a consistent approach for engagement that aligns and puts action to the guiding principles for engagement.
Lead the ongoing growth of CFHI & CPSI’s network of patient partners, supporting the development of structures, including ways to manage the network of patient partners, and recruitment and orientation approaches.
Help to diversify and broaden CFHI & CPSI’s reach with patient partners, with attention paid to issues of equity, diversity and inclusion to ensure a wide range of patient perspectives and engagement approaches that are fit for purpose.
Mentor and coach CFHI & CPSI teams and patient partners as they work together on program activities.
Provide ongoing capacity development opportunities that enable and support the ‘how-to’s of meaningful engagement practices across CFHI & CPSI that are consistent with our guiding principles for engagement.
Develop, in collaboration with others, organizational guidance documents and policies to support patient engagement and partnership activities.
Foster strong relationships and collaboration with Patients for Patient Safety Canada and their network in engagement activities.
Use your extensive experience as a patient and as a patient partner to ensure patients’ perspective remain central to CFHI & CPSI programming.
Learn from and together with CFHI & CPSI teams – they are our and your greatest asset and consist of the best and the brightest professionals.
Contribute to continuous quality improvement and to strengthening our workplace culture by being engaged, positive, helpful and energized in your work.
Help CFHI & CPSI make change happen for healthcare improvement and safety.

Are you the right person for this role?

If you have the experience and skills we need for this important role, we want to hear from you!

You have:

A minimum of 5 years experience as a patient/family partner who has experience in direct level of care and experience at the health system level that is regional, provincial or national with government and/or non government organizations in the domains of research, policy, education, improvement and safety policy, practice, health system change, education and/or research.
Lived experience as a patient or caregiver interacting with health care providers and the health system. It is this lived experience as a patient/caregiver that has been your main experience of the health system and the perspective you bring of the system (and not as a provider/staff member within the system).
Strong collaboration skills working together with a broad range of team members in a productive and respectful manner.
Solid understanding of the field of patient engagement and are well-versed in notable practices for effective and meaningful partnerships.
Strong critical thinking and analytical skills to understand and assess the landscape of patient engagement in Canada and elsewhere.
Effective communication skills, in writing and verbally, and comfortable doing presentations to small and large audiences; bilingualism in French and English is an asset.
Respect of your peers as a notable patient partner and have developed a network of patient advisors/partners.
Outstanding interpersonal skills and a positive attitude to interact with our team members as well as with external stakeholders.

I'm quite impressed by this call for part-time employment as a patient/caregiver advisor -- and that these are paid positions as the work time is significant. However, why would they not post their salary/pay range like any other employment ad?

Toby so am I. I have found CFHI has been very advanced in their explorations of how to do and support patient engagement over the last few years. They have also made internal changes, as I understand, to embed patient engagement. They are worth supporting and keeping an eye on. There will be changes of course as they merge with CPSI but in terms of size and other matters, they appear to be the driving force at least on the patient engagement side.

I can't answer why they would not post the salary in a more understandable form. Good feedback for them. Carol Fancott, to whom this position reports, is a neighbour and we connect up from time to time. I will raise it when I connect with her next.

Thanks Alies; Good to hear that I'm not just a voice in the wilderness... tilting at imaginary windmills. My point about posting salary is/was meant to be 'constructive criticism' = continuous improvement. Please Stay Well; Toby

Totally took your comments as constructive, Toby, thanks and stay well yourself.

PT Job as Patient Partner with CFHI - CPSI - Mar 2021 to Mar 2022 2 5 0

PT Job as Patient Partner with CFHI - CPSI - Mar 2021 to Mar 2022

2

5

0