Healthcare Excellence Canada (HEC - was CFHI and CPSI) National Huddles series

[A Former User]

The newly formed Healthcare Excellence Canada is the result of the merger of the Canadian Foundation for Healthcare Improvement and the Canadian Patient Safety Institute.

The COVID-19 pandemic has resulted in substantial shifts in healthcare practices and policies, including the implementation of blanket visitor restrictions that prohibit essential care partners from accessing loved ones in health and care facilities. To address this Healthcare Excellence Canada launched the Essential Together Program and National Huddles

HUDDLES:

• Bring together those who create, implement or experience family presence policy during the pandemic and beyond.
• Create an open and safe supportive environment for people to learn from and connect with others facing similar challenges.

The National Huddles are:

• open to anyone interested in safely welcoming essential care partners in their organization
• 45 minutes long
• Include a 15 minute presentation from subject matter experts and/or organizations sharing how they’re implementing policy guidance to reintegrate essential care partners during the pandemic; and
• 20-25 minutes of group discussion to help encourage peer-to-peer learning and support

We welcome you to join and share your experiences, both successes and challenges. We want participants to come away from each Huddle with practical tools and/or learning they can apply straight away.

Upcoming Huddles

The following dates are confirmed, and we will populate the huddle themes as they are confirmed. If you’re interested in presenting, or have a suggestion for a particular topic, please reach out to the team via Essential.Together@HEC-ESC.ca.

1. March 25, 2021, 1:00 pm ̶ 1:45 pm (ET)

Topic: Staff education
Speaker: Jennifer Cornell, Director of Long-Term Care, Grey County LTC

1. April 8, 2021, 1:00 pm ̶ 1:45 pm (ET)

Topic: Essential care partner education

1. April 15, 2021, 1:00 pm ̶ 1:45 pm (ET)
2. May 6, 2021, 1:00 pm ̶ 1:45 pm (ET)
3. May 26, 2021, 1:00 pm ̶ 1:45 pm (ET)
4. June 9, 2021, 1:00 pm ̶ 1:45 pm (ET)
5. June 30, 2021, 1:00 pm ̶ 1:45 pm (ET)

Register to attend National Huddles

If you can’t join live, but are interested in the content, please register anyway. We’ll email you a recording of the presentation component from each Huddle, as well as posting the recording on this webpage.
Don’t forget we also have Learning Bundles available for you to access at any time!

We know there is different language and terminology used across the country. But to make sure we provide as much clarity as possible, in this context:

Essential care partners provide physical, psychological and emotional support, as deemed important by the patient. This care can include support in decision making, care coordination and continuity of care. Essential care partners are identified by the patient (or substitute decision maker) and can include family members, close friends or other caregivers.

Family may include relatives and non-relatives and is defined by the patient.

Health and care facilities refers to hospitals, long-term care/residential care/nursing homes and other congregate care settings as well as primary care and outpatient care settings.

Patient partners include patients, residents, clients, families, caregivers and care partners and others with lived experience who are working together with teams to improve the quality and safety of healthcare.

Patients includes residents and clients.

[A Former User]

While these Huddles appear to target healthcare professionals, it might be worthwhile for patient partners to contribute.